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CPP-Disability: A Guided Pathway to request reconsideration or appeal when denied
Thursday, June 6, 2024 from 12-1 pm
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Do you support clients who applied for Canadian Pension Plan–Disability (CPP-D) benefits and were denied? Or who had their request for reconsideration declined? This webinar will help community workers understand the CPP-D reconsideration and appeal processes. Our presenters will walk you through the steps to help you support clients using CLEO's Guided Pathway tool.

This free online tool helps users make a request for reconsideration to Service Canada or appeal a decision to the Social Security Tribunal–General Division. The pathway explains important information about CPP-D benefits in plain language, such as minimum qualifying periods, asks users questions about their situation, and fills out the forms they need. See what this Guided Pathway looks like here.


ASL Interpretation will be provided.  


Anu Bakshi, Staff Lawyer at Income Security Advocacy Centre (ISAC)

Erik Bornmann, Director of Guided Pathways at CLEO

Questions for our speakers? Email

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Generously supported by The Law Foundation of Ontario and Department of Justice Canada 

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